Attend all sections of the course Monday-Friday 8:30 - 12:30 CT, without exception. Note: your leadership should have already assisted you in this by clearing you of all of your work duties during class hours and you should not have any mandatory appointments to attend. If you do have appointments and you cannot remove yourself from them, you must withdraw. Please immediately send an email to support@trailheadleadership.com and officially withdraw from the class. We will notify your leadership so they can consider you for an upcoming course due to prior commitments.
Sign in to Zoom at the appropriate times each day: For Monday Only: 8:00 - 8:05 CT for “check-in.” Note: you will be placed in a temporary waiting room which will close promptly at 8:15 CT. Those who cannot make check-in will not be admitted to the class, barring technical issues. For Tuesday-Friday: 8:15 - 8:25 CT.
Complete all assignments (reflections) on the days they are assigned.

Use a computer (no phone). In general, Chromebooks are not recommended as some of their internal systems may be incompatible with Zoom.
Verify you have tested both the microphone and camera on your device and both are working. A headset/headphones is recommended.
Perform an Internet speed test (https://www.speedtest.net/) and ensure you have results of at least 15MBPS download and 10MBPS upload. Email support@trailheadleadership.com for assistance.
We will be conducting interactive activities. Have a 2nd device with Internet/cellular capability (preferably a phone) or separate browser window available so you can participate.
Have access to multiple browsers (Chrome, Safari, Firefox, etc.) on your device, should one be incompatible with the courseware.
To optimize Zoom, restart your computer the night before class. In addition, close all unnecessary windows and programs.

UPDATE ZOOM: Zoom will prevent you from joining a meeting with some older versions of the software.
- DOWNLOAD ZOOM IF YOU DON’T HAVE IT INSTALLED. https://zoom.us/download
- CHECK YOUR ZOOM VERSION AND UPDATE YOUR APPLICATION Two easiest ways…
  - 1) Open Zoom on your computer and go to the "initials" icon in the upper-righthand corner of the screen (it should have your initials on it with a 'dot' denoting your activity level), LEFT CLICK on that and you should see "Check For Updates." Follow the instructions thereafter.
  - OR 2) Go to https://support.zoom.us/hc/en-us/articles/201362233-Updating-Zoom-to-the-latest-version and choose the best example for your device. Email support@trailheadleadership.com for assistance.

Student Conduct

Attend class from home or a private location at work, such as an office or conference room with a closed door.
Dress code: business casual
Minimize any distractions or responsibilities during class time -- the course includes a great deal of student dialogue so you must be in a location where you can speak freely and without interruption.
Treat the educational environment with professionalism and decorum. Do not do anything in the online environment you would not do if you were in a classroom or formal setting.
Ensure your Zoom display name is correct (first and last name) prior to entering Zoom each morning, as only recognized students are admitted to Zoom. If you need assistance changing your display name, email us at support@trailheadleadership.com.

Plan to spend 60-90 minutes each night thoughtfully completing these questions in preparation for the next day. This emphasis on reflection is why the live, interactive Zoom sessions are limited to 4 hours of our daily 5-hour schedule.
If you are unable to access the Google Form, try a different browser (Chrome, Edge, Safari, etc.). If that doesn’t resolve the problem, email support@trailheadleadership.com.
It is highly recommended you save a copy of your reflections in a word document or similar note-taking application for easy reference throughout the week and as a back-up in case of technical glitches.
After submitting your responses, you will receive an email with a link to those responses (check spam/junk folder if you don't see this email). You can modify your answers using that link up until 9:00 CT the Monday following course completion.